The WizyVision Solution: AI-Accelerated Recording
Simplify the management of unidentified packages with AI. You can transform a costly and slow process into a fast and standardized operation.
Entered in seconds
Your teams can register a package in seconds using text capture, object detection and voice dictation.
Intelligent Database
All information is centralized in a visual database where AI has already extracted the crucial information, facilitating searches and speeding up package delivery.
Tangible results for our clients
Geopost is the leader for express parcel delivery, operating brands such as DPD across Europe, Chronopost in France, or SEUR in Spain.
CHALLENGE - Geopost wanted to improve the management of non-identified parcels and harmonize processes across European BUs. Each BU had a specific process and solution, and DPD Germany had to replace legacy software.
SOLUTION - WizyVision leveraged its mobile app and AI capabilities to design a process providing:
- For Operations, a picture-centric inventory of parcel content
- For Customer service, an improved Search with automatic translation in 15 languages
- Time gained: content inventory is >2x faster
- Improved performance: the rate of parcels matched with customer claims is 2-3 times higher
