WizyVision Solution: Irrefutable Evidence at Every Step
Ensure complete traceability of your value chain. With WizyVision, you add a layer of visual (photos, videos) and voice information to each stage. This allows you to create a digital chain of trust, where each checkpoint is documented with irrefutable proof.
Proof of Compliance
Obtain photos, notes, data time-stamped and geolocated that prove end-to-end compliance.
Accelerated Resolution
Use clear evidence to facilitate compensation processes and resolve supplier disputes quickly.
Tangible results for our clients
Chronopost is the #1 courier company in France, a subsidiary of Geopost group: 15 Bn€ revenue, delivering 2.1Bn parcels/year worldwide.
CHALLENGE - With a growing business in Fresh and Healthcare, Chronopost had to optimize the use of its Coldtainers and ensure a proper traceability of temperatures at all times. To ensure adoption, they also needed a solution very easy to use and making data capture very easy for Operations teams.
SOLUTION - Within weeks, WizyVision set up an app allowing the complete inventory of a box and its 3 IoT probes and identifiers without training.
- Data entry in 30 seconds with no errors
- 20% additional Coldtainers in use thanks to immediate reporting of available equipment between Depots
- Deployed with days nationwide without training
Leader in IT equipment management and refurbishing. Official sponsor of Paris Olympics 2024.
CHALLENGE - SCC provided tens of thousands of IT devices for Paris Olympics 2024, and had to collect, refurbish and resell after the event. They needed a solution to have easy data capture to inventory devices in the refurbishment process.
SOLUTION - With WizyVision, operators inspecting used equipment can easily scan key equipment data and take pictures of defects. With an API integration to SCC’s refurbishment app, the process is flawless.
- Proven capability to handle devices in a refurbishment process, supporting a new business offer
- Better valuation of devices thanks to undisputable proof of device condition
Altrad Plettac Mefran is a leading manufacturer and distributor of scaffolding equipment, and a subsidiary of the Altrad Group, a global leader in providing services to advanced manufacturing facilities.
CHALLENGE - In a context of high demand for scaffolding equipment, Altrad Plettac Mefran needed to secure its shipping and returns process to ensure flawless service quality.
SOLUTION - With WizyVision, Altrad Plettac Mefran digitized its equipment returns process, securing the tracking and invoicing of parts requiring cleaning, repair, or replacement. On the shipping side, WizyVision has reduced disputes by ensuring traceability of expeditions from the warehouse. In both cases, photos provide evidence for invoicing.
- Traceability of shipments and returns without Frontline workers training
- Reduced customer disputes
- Improved customer satisfaction through better tracking and real-time notifications of order status
France's leading distributor of home equipment products to independent stores. €300 million, 480 employees.
CHALLENGE - Findis was facing a high rate of customer complaints on delivery non-conformities and damaged products. Their WMS allows for tracking shipments and receipts, but not the condition of the packaging and the product itself.
SOLUTION - WizyVision helped Findis implement two applications for tracking receipts and shipments, allowing Logistics to scan product references and take photos of the packaging quality in seconds. The ease of use enabled immediate adoption without training.
- Purchasing department now access real-time data on non-conformities, allowing them immediate response to the supplier
- Logistics have photos providing proof of the condition of the packaging upon departure from Findis and helping establish liability
Preguntas Frecuentes sobre el Sistema de Gestión de la Calidad
¿Qué es un sistema de gestión de la calidad y por qué es importante?
Un sistema de gestión de la calidad (SGC) es un conjunto de procesos y procedimientos diseñados para garantizar que los productos y servicios cumplan con los estándares de calidad. Es fundamental para mejorar la eficiencia operativa, reducir errores y garantizar la satisfacción del cliente.
¿Cómo puede WizyVision ayudar a mejorar la gestión de calidad?
WizyVision permite detectar anomalías en tiempo real mediante capturas visuales, asegurando un control de calidad eficiente. Su implementación rápida y facilidad de uso lo convierten en una solución óptima para empresas de diferentes sectores.
¿WizyVision es compatible con otros sistemas de calidad como ISO 9001?
Sí, WizyVision puede integrarse con normativas de calidad como ISO 9001 y otros estándares, ayudando a mejorar la trazabilidad y auditoría de procesos mediante documentación visual.
¿Qué tipo de empresas pueden beneficiarse de WizyVision?
Cualquier empresa que necesite mejorar la calidad y trazabilidad de sus procesos, especialmente en industrias como manufactura, logística, retail y servicios.
¿Cuánto tiempo toma la implementación de WizyVision?
La implementación es rápida, sin necesidad de capacitación en TI. En pocos días, los equipos pueden comenzar a utilizar la plataforma y mejorar la gestión de calidad en sus operaciones.